At the heart of these core values is an unwavering dedication to customer service and safety, as supported by our Safely Home brand. At PWT, our people are our greatest asset. After all, it’s our people who safely transport our passengers to where they need to be. In all of the urban or rural communities we serve, PWT’s employees bring our Core Values to life, day in and day out. Our Ontario office was incorporated in 1989.
Since 1999, the Board of Directors of the Pacific Western Group of companies, established the R. B. …
Lou Bijelic was recognized at this years’ Ontario Motorcoach Association Annual Conference with the prestigious Employee Excellence …
Safety. Customer Service. Resourcefulness. Integrity. Positive Attitude.
Teamwork. Loyalty. Accountability. Respect. Dedication.
Why Choose Us?
We also operate only late model equipment. We maintain our equipment with our own mechanics in our state-of-the-art Mississauga, Ontario Maintenance Facility. All mechanical staff attend regular training courses and seminars, so they are kept up-to-date on the latest environmental, technical and vehicle safety issues.
The most important asset any company can have is its front line staff. We invest money, resources, people and time to create a workforce dedicated to servicing you, our customer.
Should circumstances requiring service extensions or alterations arise, we can be contacted 24 hours a day. Our On-Duty Manager will take the necessary action to guarantee uninterrupted service.
Should a coach experience mechanical problems, our driver contacts our 24-hour Operations Centre immediately. From here, we manage the situation and make arrangements in order to ensure your group is moved as quickly as possible.
Our record for emergency response time is proven by being considered the company that is the primary responder for emergency situations at Lester B. Pearson International Airport.